❓ Frequently Asked Questions (FAQ)

We’ve gathered the most common questions our customers ask. If you can’t find your answer here, feel free to Contact Us.

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🛍 Orders & Payments

Q: How can I place an order?
A: Simply browse our store, add your favorite items to the cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and Shopify Payments (including Apple Pay & Google Pay).

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🚚 Shipping & Delivery

Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Delivery usually takes 3–7 days domestically and 7–21 days internationally.

Q: Do you ship worldwide?
A: Yes! We offer international shipping to most countries.

Q: How do I track my order?
A: You’ll receive a tracking number via email once your order ships. You can also use our Track Your Order page.

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📦 Returns & Exchanges

Q: What is your return policy?
A: You can return items within 30 days of delivery if they are unused, unworn, and in original packaging.

Q: How do I request a return or exchange?
A: Contact us at support@[yourstore].com with your order number and reason for return.

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💳 Refunds

Q: When will I receive my refund?
A: Refunds are processed within 3–7 business days after we receive your return.

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👩💻 Customer Support

Q: How do I contact you?
A: You can reach us via email at support@[yourstore].com or through our Contact Us page. We respond within 24 hours (Mon–Fri).

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✨ Still have questions? Don’t hesitate to get in touch. We’re always happy to help!